Ensures department procedures related to studentaccounts receivables including invoicing, deposits, reconciliation, refunding, andpast due accounts are carried out accurately and timely.

Provides support to students and parents inunderstanding their student account balances and financial obligations to theUniversity.

PrimaryJob Duties and Responsibilities :

Maintains front-line operations for student financial transactions. Exhibits a strong understanding of office policies and procedures and has the ability to independently answer questions and solve problems.

Responsible for billing and collection for specific third party and / or prepaid tuition plans (MPACT, etc.). This includes verifying eligibility, completing paperwork and communicating with students and agency personnel.

Receives scholarship authorizations and inputs Financial Aid (restricted aid) in PeopleSoft. Processes withdrawals and returns of Title IV funds for all University students.

Assists in preparing student accounts for collection with an outside collection agency. Also, makes collection calls on accounts under $ that are due to be turned over to outside collection agencies.

Process and verify collections payment activity report and updates student accounts in collections by maintaining collections checklists in PeopleSoft.

• Assists with maintaining student accounts in write off, posting charge and credit files, processing refunds, and producing student account statements in Microsoft Word.
• Assists with distribution and explanation of student account statements and IRS Form 1098T. Exhibits thorough understanding of federal regulations and University policies and procedures.
• Works with Assistant Director to record VA Chapter 33 payments received through ACH from the University’s bank. Create spreadsheets for Financial Aid and Controllers office after deposit is recorded for VA33 ACH payment.

Assists with posting of student account payments when needed and performs other duties as assigned.

Minimum Qualifications HighSchool diploma with two-three years of accounting / bookkeeping experience or anequivalent combination of education and experience.

Knowledge, Skills & Abilities

• Strong Microsoft Office Suite skills
• Ability to read and interpret documents such as procedure manuals and governmental regulations.
• Strong oral and written communication skills.
• Must be able to accurately account for monies and receipts collected.
• Strong customer service.

Preferred Qualifications

Bachelor’s degree from an accredited college oruniversity in a business-related field and two or more years of related work experience within highereducation.

Working knowledge of PeopleSoft.

Last updated : 2024-05-03